The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
Luggage storage
24-hour services
General
No smoking on site
Free Wi-Fi in public areas
No parking
No pets allowed
Luggage storage
Lift
Key card access
Key access
Services
Paid airport shuttle
Spa & Leisure
Leisure/ TV room
Room features
Heating
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
64-66 Queensborough Terrace,
London,
United Kingdom,
W2 3SH,
Greater London
Map view
street view
64-66 Queensborough Terrace,
London,
United Kingdom,
W2 3SH,
Greater London
City landmarks
Park
Hyde Park
1.9
km
Garden
Buckingham Palace
3.2
km
Museum
Victoria and Albert Museum
2.3
km
Museum
Science Museum
2.0
km
Museum
Natural History Museum
2.1
km
Marylebone Rd
Madame Tussauds London
2.4
km
Park
Kensington Gardens
780 m
87-135 Brompton Rd
Harrods
2.0
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4.6
km
Museum
The British Museum
4.1
km
Event hall
Royal Albert Hall
1.6
km
Gallery
Wallace Collection
2.3
km
Monument
The Albert Memorial
1.4
km
Praed St
Paddington
1.1
km
Art object
Sherlock Holmes Museum
2.3
km
Westbourne Grove
Westbourne Grove
1.3
km
LondonEngland
Bayswater
810 m
Museum
Design Museum
2.2
km
Museum
Apsley House
2.5
km
Monument
Peter Pan Statue
690 m
Park
Holland Park
2.1
km
Great Central House
Marylebone
2.6
km
Oxford Street
Oxford Street
2.8
km
Store
Kensington High Street
1.7
km
Fountain
Princess Diana Memorial Fountain
1.4
km
London W2England
Notting Hill
1.5
km
Museum
Leighton House Museum
2.5
km
Nearby
Palace
Kensington Palace
460 m
Kensington Gardens
Elfin Oak
460 m
Restaurants
Taza Kebab House
360 m
Bayswater 35A Queensway
Pat's Cafe
340 m
19 Leinster Terrace
TukTuk
440 m
54 Queensway
Restaurant 40's
390 m
40 Queensway
Burger King
500 m
Corner of Pread Street W2 1HH 27 27 London Street
Normah's
340 m
Normahs 23-25 Queensway Queensway Market
Putera Puteri
430 m
7 Inverness Place
Tuk Tuk Thai Noodle Bar
440 m
54 Queensway
The Waffle Factory
460 m
58 Queensway
Reviews and Ratings
Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
Great location
Friendly staff
Dirty and noisy room
Unpleasant dining experience
5.6/10
Guest rating
Rooms
5.1
Location
7.4
Service
6.3
Dining
5.0
Guest reviews
5.6/10
based on 8 reviews
1.5/5
based on 1073 reviews
5.5
5.5/10 based on 1726 reviews
#1128 based on Tripadvisor
Charles
United States,
April
2024
5.0/10
My stay at the hotel had its ups and downs. The location was brilliant, close to Kensington Gardens and local tube stations, but the rooms looked awful and had a strange smell. Service lacked interaction, and the dining options were limited. However, the access to Hyde Park was great, and the staff friendly.
Rooms
5.0
The rooms looked dreadful and had a weird smell, likely from the paint used. The first room had a dirty and unsafe carpet, with the shower pole even falling down on my daughter.
Service
5.0
The service was lacking in interaction, especially from the male staff. Smoking weed in front of the hotel was a bit off-putting, and the checkout process wasn't clear.
Location
7.0
The location was a mix of good and bad. While it offered easy access to Hyde Park and local tube stations, getting to my room through an elevator due to lack of information from staff was frustrating.
Dining
5.0
The dining experience left much to be desired. The description of a 'buffet' was misleading, as it only consisted of cornflakes, croissants, and coffee.
Facilities
5.0
No specific positives or negatives stood out.
Ernest
United Kingdom,
February
2024
5.0/10
The hotel's rooms fell short of expectations with no headboard and standard cleanliness, but housekeeping improved over subsequent days; however, strong unpleasant odors persisted. The staff was unhelpful, which tarnished the overall experience.
Rooms
5.0
The rooms didn't live up to what was shown in the photos, lacking a headboard and cleanliness was subpar, including dirty towels, blood stains, and unpleasant smells. Housekeeping did improve over time.
Service
5.0
The service was inconsistent, from being welcoming to uncooperative, and some staff members were unhelpful. The amenities like airport shuttle were a plus, though.
Location
6.0
The hotel's location was convenient, near major London attractions and public transportation, but the experience was marred by poor directions to rooms and lack of information from the staff.
Dining
5.0
The dining experience was disappointing, with limited options and a not so pleasant encounter with the front desk staff. Guests sought alternatives elsewhere for breakfast.
Facilities
5.0
Henry
United Kingdom,
January
2024
5.0/10
The hotel had some ups and downs. The rooms were not as clean as expected with muck and grime around the sink, and they weren't ready on time as promised. On the bright side, the free trainee electrician program was an entertaining diversion during room cleaning breaks. The staff seemed a bit confused at times but were overall very friendly and helpful. Unfortunately, there was no breakfast available, and extra charges applied for services like airport shuttle.
Rooms
5.0
The rooms definitely fell short in terms of cleanliness with muck and grime around the sink. The delay in room readiness was also a downside, but the trainee electrician program provided some entertainment during cleaning breaks.
Service
7.0
The staff appeared confused at times but were incredibly friendly and helpful overall. Unfortunately, breakfast was not an option, but at least there was some assistance with airport shuttle, even if it came with a charge.
Location
8.0
The location was great, being near Central London, Hyde Park, Kensington Gardens, and underground stations. There were also many restaurant options. However, some cleanliness issues were noted on the outside pillar.
Dining
5.0
The dining experience fell short with minimal and stale options. In addition, extra charges applied for services like bag storage. A traditional English breakfast could greatly enhance the offering.
Facilities
5.0
Extra charges for bag storage further impacted the overall experience.
Joan
United Kingdom,
December
2023
7.6/10
The hotel offers a high standard for a budget stay, with fresh basic breakfast and polite staff. However, there were some traces of use in the rooms. The location is very handy, though not far from the tube and park.
Rooms
8.0
The rooms across the next room were high standard for a budget stay, but there were some traces of use present.
Service
7.0
The staff were polite and welcoming during my stay. However, there was a bit of a hiccup with our important parcels, and a couple of instances where staff could have been more attentive.
Location
9.0
The location of the hotel was great, situated on a nice quiet street not far from the tube and park.
Dining
6.0
The breakfast was basic but fresh, served in a dark cellar with limited hot food options. However, the Welsh pastry was a delightful surprise.
Facilities
8.0
The hotel had a paid airport shuttle service available, which was convenient for transportation.
Mark
United States,
November
2023
5.0/10
My stay at the hotel was quite disappointing overall. The room, despite the price paid, was extremely small, dirty, and noisy, making it a real letdown. On the positive side, the location was convenient for accessing tube stations, and the staff was friendly. However, the dining experience was unpleasant, and the facilities were lacking.
Rooms
5.0
The room I stayed in was a total joke, considering the price paid. It was dirty, dingy, and the fan was loud. The door also didn't close properly. Overall, a disappointing experience.
Service
7.0
The staff at the hotel were friendly and nice. However, there was some issue with payment methods which caused a bit of inconvenience during my stay.
Location
8.0
The location of the hotel was great for access to tube stations Queensway and Bayswater. It was convenient for exploring Central London and had plenty of nearby amenities.
Dining
5.0
The dining experience was not pleasant. The breakfast was disappointing with limited options, and overall, it was not a satisfying meal.
Facilities
5.0
The facilities at the hotel were lacking, and overall, it did not meet my expectations in terms of amenities and comfort.
Great location
Dirty and noisy room
Craig
United Kingdom,
October
2023
6.8/10
I had a mixed experience at this hotel. The rooms were made up daily but appeared dirty on the walls, which was a bit off-putting. The service was friendly overall, but there were some issues with room readiness and blame-shifting. The location was convenient for exploring London, but there were missed details like the outside pillar not being emptied. The dining options were limited, but the basic breakfast was satisfactory. Overall, it was a decent stay but with some notable drawbacks.
Rooms
6.0
The rooms were made up each day and relatively tidy but appeared dirty on the walls.
Service
7.0
The service was friendly but had some issues with room readiness and blame-shifting.
Location
8.0
The location was convenient for exploring London but had some missed details like the outside pillar not being emptied.
Dining
6.0
The dining options were limited, but the basic breakfast was satisfactory.
Facilities
7.0
The hotel offered basic amenities but nothing extraordinary.
Convenient location
Dirty walls
Humphrey
United Kingdom,
October
2023
6.2/10
I stayed at this hotel and had a mixed experience. The rooms, despite needing some maintenance, were clean; however, the ongoing construction work made it noisy. The staff were friendly but faced communication challenges, and the location was convenient for transportation but not without some noise. The dining options were lacking, and the facilities were only average.
Rooms
7.0
The rooms need a bit of TLC but were clean.
Service
6.0
The staff were friendly but had some communication issues.
Location
7.0
The location was convenient for transportation but had some noise.
Dining
5.0
The dining options were lacking and disappointing.
Facilities
6.0
The facilities were only average.
Tony
United Kingdom,
October
2023
6.0/10
My stay at the hotel had its ups and downs. The rooms were a bit like a dormitory with bunk beds and double beds, and there was a strong smell of mold. However, the quick response from the housekeeping staff to prepare a new room was impressive, and the price was fair.
Rooms
7.0
The initial room smelled terribly of mold and had a dormitory-like setup, but the swift preparation of a new room by the cheerful housekeeping staff was commendable.
Service
7.0
The staff were helpful and friendly, although there were instances of untruthfulness regarding room upgrades and door issues.
Location
6.0
The hotel's location near Queensway and Bayswater stations was convenient, but the area seemed a bit chaotic and not well-maintained.
Dining
5.0
The dining options were limited to just croissants and cereal, and additional charges for bag storage were off-putting. The breakfast was not satisfying.
Facilities
The facilities were adequate, but the extra charges for bag storage and limited breakfast choices were disappointing.
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